eMPF Platform

Objective

The eMPF Platform is a major infrastructure which aims to reshape the administrative models of MPF schemes and to standardize, streamline and automate the existing scheme administrative processes. Through the adoption of new technologies and future-proof innovative solutions, the Platform will provide comprehensive MPF scheme administration services to over four million MPF scheme members and 300,000 employers, bringing about revolutionary changes to the MPF ecosystem.

MPFA was tasked to design, build and operate the eMPF Platform.  When the eMPF Platform is fully implemented, it will enhance user experience, drive greater efficiency, flexibility and reliability of the operation of MPF schemes, as well as creating more room for fee reduction and paving way for further reforms in the future.

Benefits

The eMPF Platform is anticipated to bring tremendous benefits to various stakeholders of the MPF System, including scheme members, employers and self-employed persons (SEPs).

The eMPF Platform will serve as a one-stop electronic platform for scheme members to manage their MPF accounts across different MPF schemes anytime and anywhere through online and mobile applications. Scheme members can manage their MPF accounts more effectively by performing a wide range of functions, such as accessing account details, switching funds and consolidating accounts, on a real-time, secure and paperless basis.

Employers and SEPs can handle their MPF contributions through the electronic payment platform. The standardized and automated scheme administrative processes can reduce paper work, human errors, and inadvertent delay or default contributions that would result in contribution surcharge.

Over the past years, much thoughts and efforts were put together with the support of the Government and the MPF industry to develop a new set of common standards. The common standards serve as the backbone of the centralized process and workflow for the eMPF Platform. In addition, MPFA intends to simplify certain cumbersome regulatory requirements and guidelines in order to establish a more convenient and cost-effective regulatory framework.

The development of the Platform is expected to be completed by the end of 2022 at the earliest and rolled out by phases within two to three years thereafter.

Public information related to the eMPF Platform project is provided on this webpage. For enquiries, please contact us at mpfa@mpfa.org.hk.