Beware of Scam Calls

Beware of Scam Calls

Features of Scam Calls and Smart Tips

Features of Scam Calls

Some common features of such scam calls include: 

  • offering to help the scheme member apply for early withdrawal of MPF;
  • advising the scheme member to make a false statutory declaration in order to withdraw their MPF benefits on the ground of permanent departure from Hong Kong;
  • advising or assisting the scheme member to apply for withdrawal of MPF by submitting false supporting documents to the MPF trustee;
  • purporting to be a representative of an MPF trustee, MPF intermediary or intermediary company;
  • charging a high percentage of the amount of MPF withdrawn by the scheme member as commission or handling fees; and
  • in some cases, persuading the scheme member to invest the withdrawn MPF into some suspicious overseas investment plan.

Smart Tips

To protect your interests, scheme members should:

  • not disclose any personal information to any unknown third parties;
  • not sign on any blank or incomplete forms;
  • if the identity of the intermediary is in doubt, check the MPFA’s register and contact the principal intermediary concerned to confirm the identity of the alleged intermediary; and
  • report any suspicious fraudulent activity to the Police.

Scheme members are reminded to stay vigilant and not to make any false MPF claims.  Any person who makes a false or misleading statement in this regard to MPF trustee commits an offence and is liable to a maximum fine of $100,000 and one year’s imprisonment on a first conviction.

If in doubt, please call the MPFA hotline on 2918 0102 or Police for enquiries or visit Police's Anti-Deception Coordination Centre's website (