Personal Information Collection Statement for Complaints
Use of personal data
Production or provision of proof of identity to the MPFA
Disclosure or transfer of personal data to third parties
Your personal data will be used, disclosed or transferred to third parties for purposes related to the complaint, or in accordance with an order of a court, a law or a requirement made under a law, or pursuant to any regulatory or investigatory assistance arrangements between the MPFA and other regulators or law enforcement agents, or where permitted by law. The classes of persons and parties to whom your personal data may be transferred may include:
Complainees: Employer (MPF)
Personal Data May be Transferred To: Your employer, the MPF trustee and service provider concerned and government departments such as the Labour Department.
Complainees: Employer (ORSO)
Personal Data May be Transferred To: Your employer, the ORSO administrator concerned and government departments such as the Labour Department.
Complainees: MPF trustee
Personal Data May be Transferred To: The MPF trustee and service provider concerned.
Complainees: ORSO administrator
Personal Data May be Transferred To: Your employer and the ORSO administrator concerned
Complainees: MPF intermediary
Personal Data May be Transferred To: The MPF principal and subsidiary intermediaries concerned, the MPF trustee and service provider concerned, the frontline/industry regulators concerned including the Insurance Authority, the Monetary Authority and the Securities and Futures Commission.
Complainees: Person carrying on regulated activities without MPF Intermediary Registration or holding himself/herself/itself out as carrying on regulated activities without registration or taking or using certain titles
Personal Data May be Transferred To: The person being complained against, his/her/its employer/principal/related companies, the MPF trustee and service provider concerned, the ORSO administrator concerned, the industry regulators concerned (including the Insurance Authority, the Monetary Authority and the Securities and Futures Commission), and any of the professional bodies concerned (including the Law Society of Hong Kong, the Hong Kong Bar Association, and the Hong Kong Institute of Certified Public Accountants).
The personal data provided may also be disclosed or transferred to the company or organization(s) with which you have lodged a similar or related complaint, the Mandatory Provident Fund Scheme Appeal Board, relevant courts, panels, tribunals and committees, law enforcement agencies, government departments (such as the Police and the Department of Justice), or regulatory bodies who are authorized to receive information relating to law enforcement, prosecution or review of decisions.
If you are unable to provide the requisite personal data or if the data provided is inaccurate or incomplete, the MPFA, the frontline/industry regulator concerned and the law enforcement agencies or government departments or regulatory bodies concerned may be unable to fully investigate your complaint and the conduct or outcome of the investigation and any enforcement or disciplinary action, prosecution or review may be affected.
Disclosure of the complainant’s identity to the employer (if applicable)
Criminal prosecution against non-compliant employers (if applicable)
Access to personal data
I have read the above Personal Information Collection Statement for Complaints