Information Centre

Public Registers

Overview of Customer Services

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AIA Company (Trustee) Limited
Website
Telephone / Fax

Tel: 2100 1888 (Employer’s Enquiries)
Tel: 2200 6288 (Employee’s Enquiries)
Fax: 2565 0001

Bank Consortium Trust Company Limited
AMTD MPF Scheme
Website
Telephone / Fax
AMTD MPF Hotline: 3163 3260
BCT (MPF) Pro Choice / BCT (MPF) Industry Choice
Website
Telephone / Fax

Member Hotline: 2298 9333

Employer Hotline: 2298 9388

Fax: 2992 0809

Email: bct@bcthk.com


Invesco Strategic MPF Scheme
Website
Telephone / Fax

INVESCall Member Hotline: 
2842 7878

Manulife RetireChoice (MPF) Scheme
Website
Telephone / Fax
Manulife MPF Members' Direct: 2298 9000
Manulife MPF Employers' Direct: 2298 9098
Manulife RetireChoice (MPF) Scheme Member and Employer Fax No: 3102 0260
Bank of Communications Trustee Limited
Website
Telephone / Fax
Tel: 2239 5559
Fax: 2854 0880

 

Bank of East Asia (Trustees) Limited
Website
Telephone / Fax

Tel : 2211 1777

Fax: 3608 6008


BOCI-Prudential Trustee Limited
BOC – Prudential Easy – Choice Mandatory Provident Fund Scheme 
Website
Telephone / Fax
Easy – Choice MPF Administration 
Hotline: 2929 3030
Fax: 2151 0999
My Choice Mandatory Provident Fund Scheme
Website
Telephone / Fax
My Choice Customer Service Hotline: 2929 3366
Fax: 2151 0999
China Life Trustees Limited
Website
Telephone / Fax
Tel: 3999 5555
Cititrust Limited
This trustee currently does not operate any MPF scheme
Website
Telephone / Fax
Cititrust Limited
Tel: 2868 7939
HSBC Institutional Trust Service (Asia) Limited
This trustee currently does not operate any MPF scheme
HSBC Provident Fund Trustee (Hong Kong) Limited
Fidelity Retirement Master Trust
Website
Telephone / Fax
Fidelity Investor Hotline: 2629 2629
Employer Fax: 3409 2633
Member Fax: 3409 2638
Haitong MPF Retirement Fund
Website
Telephone / Fax
Haitong MPF 24 Hours Auto-Info-line: 2500 1600
Fax: 3409 2688
Hang Seng Mandatory Provident Fund – SuperTrust Plus
Website
Telephone / Fax
Hang Seng MPF Service Hotline: 
2213 2213
HSBC Mandatory Provident Fund – SuperTrust Plus
Website
Telephone / Fax
HSBC Retirement Planning and MPF Hotline: 2238 0088
HSBC MPF Member Hotline: 3128 0128
Sun Life MPF Master Trust
Website
Telephone / Fax
Hotline: 2971 0200
Fax: 3183 1901
Manulife Provident Funds Trust Company Limited
Website
Telephone / Fax
Tel: 2108 1234 (Employer Hotline)
Tel: 2108 1388/ 2108 1313 (Member Hotline)
Fax: 2104 3504
Principal Trust Company (Asia) Limited
Principal MPF Scheme Series 800
Website
Telephone / Fax
Tel: 2827 1233 (For Members)
Tel: 2251 9322 (For Employers)
Fax: 2827 1707
Principal MPF – Smart Plan / Simple Plan
Name
Telephone / Fax
Tel: 2802 2812 / 2885 8011 (For Members)                                     
Tel: 2519 1188 (For Employers)
Fax: 2827 1707
 
RBC Investor Services Trust Hong Kong Limited
Website
Telephone / Fax
RBC Investor Services Trust Hong Kong Limited
Tel: 3183 3183
Sun Life Pension Trust Limited
Website
Telephone / Fax
Tel: 3183 1900
Fax: 3183 1901
Sun Life Trustee Company Limited
Name
Telephone / Fax

Tel: 3183 1888                    
Fax: 3183 1889                                                                                        

YF Life Trustees Limited
Website
Telephone / Fax

Tel: 2533 5522(Mass MPF Hotline)

Fax: 2919 9233

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