Information Centre

The eMPF Platform (eMPF) has entered the final phase of onboarding, with the last two trustees scheduled to onboard in November and December. Digitalized MPF management offers a brand-new experience for both employees and employers. In this article, we highlight the key advantages of eMPF for employers.  

Time-saving and convenient

Before the launch of eMPF, many employers relied on paper forms to handle MPF matters for their employees, such as enrolling new employees in an MPF scheme and submitting contribution data. These manual procedures were often cumbersome and time-consuming, resulting in low administrative efficiency. 

With the onboarding of MPF schemes to eMPF, employers can now manage these administrative tasks digitally with ease. This saves time, enhances administrative efficiency and reduces the use of paper. 

Timely and accurate contributions 

Business owners work against the clock every day to manage operations. Manually calculating MPF contributions and delivering cheques to trustees’ offices is both time consuming and prone to errors. Delays in contributions can result in surcharges.

eMPF automatically calculates the contributions and provides a digital reminder of contribution due dates. Once the MPF schemes have onboarded eMPF, employers will receive reminders to make contributions on time, thus reducing the risk of delays and incurring penalties due to human error. 

Tips for using eMPF

Some users might be unfamiliar with the new platform at first and here are some practical tips for reference. 

There are some employers using different signatures when registering for eMPF. As a result, the submitted records would not match the information provided by the trustees, leading to unsuccessful registrations.

Therefore, it is essential for employers to check the information carefully during registration to ensure a smooth process. Additionally, if an authorized person has left the company, the employer should promptly manage user access rights, including revoking access for former or unsuitable representatives and designating new representatives, to ensure smooth platform operations without disruption.

Utilize support measures

To facilitate a smooth transition to eMPF for employers, the contractor has implemented enhanced support measures, including training programmes and outreach support services. Tailored "one-on-one, hand-holding" support services have also been introduced specially for micro, small and medium-sized enterprises with limited resources.

Employers in need of assistance are encouraged to make use of the comprehensive support services of eMPF. Please visit the eMPF website (https://www.empf.org.hk/ ) for more information.