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Case Handling Procedures

The MPFA identifies suspected breaches of MPF legislation and non-compliance issues by approved trustees from complaints, onsite inspections at trustees’ offices, referrals from other regulators and self-reports by trustees.

Case handling procedures

If the MPFA concludes that an approved trustee has failed to comply with any statutory requirements under the relevant legislations, the MPFA may impose financial penalty on the approved trustee and, if appropriate, request the approved trustee to take remedial actions.

Last Revision Date: 30/10/2019